Physical Hierarchy
Relate facilities, rooms, racks and equipment.
Physical HierarchyRelate facilities, rooms, racks and equipment.
IT and OT DependenciesConnect power, cooling, network, compute and customer CIs.
Qualified Site WorkCoordinate plans, tasks and configured change gates.
Service ImpactKeep outages and operations connected to the estate.
LocationEquipment
Connect power, cooling, network, compute and customer equipment to governed on-site work.
What Connects Here
Explore in detailIT and OT Dependencies
Connect power, cooling, network, compute and customer CIs.
Qualified Site Work
Coordinate plans, tasks and configured change gates.
Service Impact
Keep outages and operations connected to the estate.
Location → Equipment → Work
Explore the details below, then bring your workflow, source data and questions to a guided conversation.
Built into the platform
The capabilities behind
the experience.
Physical hierarchy
Relate campus, site, building, floor, room and rack.
IT and OT assets
Distinguish compute, network, power, cooling and shared equipment.
CI inventory
Maintain typed classes and canonical configuration records.
Dependency maps
Traverse recorded relationships and location ancestry.
Qualified dispatch
Check skills, expiry, coverage, workload and resource absence.
Work plans
Use published plans, dependencies and required checklists.
Actual product view
Inside Datacenter & IT/OT Operations.
See the running demo environment. Features and records are subject to your role, configuration and integrations.
Connected capabilities
Explore the workspaces
that make it possible.
01 / infrastructure
Datacenter Management
Connect facilities, customer equipment, IT/OT CIs, capacity, qualified work and service impact in a datacenter operating workspace.
Explore 02 / infrastructureCMDB & CSDM
Connect typed CIs, dependencies, service portfolios, services and offerings to hardware, software and customer operations.
Explore 03 / customerField Service Management
Coordinate qualified dispatch, work orders, appointments, recurring schedules and verified completion with cases and incidents.
ExploreImplementation context
Features depend on enabled modules, configured roles, source data and supported integrations. Agree your implementation scope and acceptance criteria during discovery.
Who this is for
Datacenter operations managers,Facilities service coordinators,Infrastructure service owners
Physical infrastructure decisions affect services, customer equipment and on-site teams, yet rack, facilities and technical records can remain disconnected. Operators need to inspect the recorded IT and OT relationships and coordinate qualified work without treating visibility as a substitute for physical verification or safety procedures.
Illustrative walkthrough
Illustrative workflow: plan service work around a recorded facilities dependency
An illustrative datacenter team needs to investigate a facilities issue near customer equipment. It reviews the site, room, rack and installed asset context, follows recorded power or cooling relationships and coordinates appropriate work with evidence and accountable service handback.
01Locate the physical and service context
Identify the relevant site, room, rack and installed assets using the recorded physical hierarchy and layout context. Review customer equipment and service relationships where available. Make uncertain allocation or dependency information explicit before deciding which operational owners should participate in the investigation or planned work.
02Coordinate the qualified work
Connect the issue to the relevant work execution process, qualified coverage and applicable work plan. Bring IT and OT classification into the discussion without assuming that the platform operates industrial equipment. Preserve local safety, facilities and change responsibilities when defining what the assigned team may perform.
03Verify execution and handback evidence
Review completion evidence with the appropriate facilities, infrastructure and customer-service owners. Compare the executed work with the recorded equipment and dependency context. Retain unresolved relationships or capacity questions as explicit follow-up rather than presenting a completed task as proof of uninterrupted service or physical resilience.
Inspect physical hierarchy, customer allocation, recorded dependencies and the evidence attached to completed work. These connect service understanding to the physical estate; they do not guarantee uptime, real-time facilities telemetry or safe operation of industrial and electrical systems.
Explore the platform
See Qintorava in action.
Open a workspace for a closer look.
Prepare the evaluation
Bring the right inputs.
What to prepare
- Site, rack and installed equipment records
- Recorded IT/OT and service dependencies
- Qualified work plans and local safety responsibilities
Candidate measures to agree
- Work records linked to physical equipment context
- Dependencies requiring owner validation
- Completed tasks with reviewed handback evidence
These are evaluation criteria, not promised outcomes. Agree the baseline, scope, source coverage and acceptance method with the responsible owners before drawing conclusions.
Questions for this topic
Get the details.
Does datacenter visibility replace facilities control systems?
No. The platform provides recorded physical, asset, service and work context. Evaluate its role alongside facilities monitoring, industrial control and safety procedures. A rack view or dependency relationship should not be interpreted as authorization to operate equipment or as a replacement for specialized control systems.
Can customer equipment and rack allocation be part of the review?
The reviewed datacenter capability includes customer equipment, capacity and allocation, space and rack layouts. Confirm the data available in your scope and the roles responsible for maintaining it. A useful walkthrough should distinguish recorded allocations from physical checks that remain operational responsibilities.
Does a completed maintenance task prove service resilience?
Task completion provides execution evidence within the agreed process. Resilience also depends on the actual infrastructure, validated dependencies, operating procedures and service design. Review those factors separately and do not translate a completed work record into an unqualified uptime or continuity promise.
Your next operating chapter
See what connects
when everything connects.
Bring one workflow, one service challenge or one part of your estate. We’ll show you where Qintorava fits.