Workspace Finder
Search across the destinations available to your role.
Workspace FinderSearch across the destinations available to your role.
Focused CollectionsNavigate service, assets, CMDB and administration by collection.
Role-Aware HomeSee work, priority, demand and recent activity in context.
Connected RecordsFollow service, asset and infrastructure relationships.
FindFocus
Move between focused workspaces with a searchable launcher, recent destinations and connected record context.
What Connects Here
Explore in detailFocused Collections
Navigate service, assets, CMDB and administration by collection.
Role-Aware Home
See work, priority, demand and recent activity in context.
Connected Records
Follow service, asset and infrastructure relationships.
Find → Focus → Connect
Explore the details below, then bring your workflow, source data and questions to a guided conversation.
Built into the platform
The capabilities behind
the experience.
Workspace finder
Search across the destinations available to your role.
Focused collections
Navigate service, assets, CMDB and administration by collection.
Role-aware home
See work, priority, demand and recent activity in context.
Connected records
Follow service, asset and infrastructure relationships.
Page assistance
Ask Qintorava for contextual guidance.
Activity and files
Keep collaboration with the governed record.
Actual product view
Inside Agent Workspace.
See the running demo environment. Features and records are subject to your role, configuration and integrations.
Connected by design
Context travels
with the work.
Service records, configuration items, people, locations and evidence share the same operational foundation. Move from investigation to the related asset, service or customer workflow with clear ownership.
Explore the platform architectureImplementation context
Views and actions follow configured roles, permissions, enabled modules and connected source data. Screens show a demonstration environment.
Who this is for
Service agents, operations analysts, asset coordinators and workspace administrators
Agents lose context when every question requires hunting through a different module. A useful workspace must make relevant destinations discoverable while keeping role boundaries and the connected operational record visible. An evaluation of Agent Workspace should make those boundaries inspectable before the team relies on the operating view.
Illustrative walkthrough
Move from shift priorities to the connected record
A fictional support analyst begins a shift with service tickets and an asset custody question. The analyst needs a focused home, a searchable workspace launcher and a way to follow the relevant records without rebuilding context.
01Find the right workspace
Use the searchable launcher and focused collections to locate the service or asset destination available to the signed-in analyst. Search across the destinations available to your role.
02Inspect the work in context
Review current priority, demand and recent activity, then follow the service record to its related infrastructure or asset information. See work, priority, demand and recent activity in context.
03Keep assistance beside evidence
Use contextual page assistance while checking the underlying record, and keep permitted activity and files attached to the work being discussed. Ask Qintorava for contextual guidance.
Have an analyst demonstrate the route from role-aware home to one connected service and asset record, then repeat with a role that has a narrower permitted destination set. Use demonstration records and preserve the applicable reporting scope.
Explore the platform
See Qintorava in action.
Open a workspace for a closer look.
Prepare the evaluation
Bring the right inputs.
What to prepare
- Representative agent role
- Assigned service work
- Linked asset or configuration record
Candidate measures to agree
- Time to find a permitted workspace
- Navigation steps to a related record
- Work items with useful activity context
These are evaluation criteria, not promised outcomes. Agree the baseline, scope, source coverage and acceptance method with the responsible owners before drawing conclusions.
Questions for this topic
Get the details.
Does every user see the same launcher?
Available destinations follow the current role, permissions and enabled modules, so an evaluation should use the same responsibilities as the proposed operational audience.
Can agents move across service and asset work?
Focused collections and connected record references help authorized users navigate service, assets and CMDB context without claiming access beyond their configured permissions.
Does page assistance replace the record?
No. Assistance provides contextual guidance; the agent should inspect the governed record, its source evidence and any action prerequisites before making a decision.
Your next operating chapter
See what connects
when everything connects.
Bring one workflow, one service challenge or one part of your estate. We’ll show you where Qintorava fits.