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Clear acrylic illustration for Event Management, connecting SIGNALS, ALERT TRIAGE, AFFECTED CI, OWNERSHIP, INCIDENT LINKS.

product / Event Management

Turn Operational Signals into Accountable Response.Events

Investigate events and alerts with affected CIs, ownership and linked incident evidence.

Know what needs you.

Event WorkspaceReview operational events in a focused surface.

Alert TriageTrack severity, acknowledgment and ownership.

CI AssociationConnect signals to known configuration items.

Incident LinkageMove investigations into the technical recovery workflow.

SignalTriage

Investigate events and alerts with affected CIs, ownership and linked incident evidence.

What Connects Here

Explore in detail

Event Workspace

Review operational events in a focused surface.

Alert Triage

Track severity, acknowledgment and ownership.

CI Association

Connect signals to known configuration items.

Incident Linkage

Move investigations into the technical recovery workflow.

Signal → Triage → Incident

Explore the details below, then bring your workflow, source data and questions to a guided conversation.

Built into the platform

The capabilities behind
the experience.

01 /

Event workspace

Review operational events in a focused surface.

02 /

Alert triage

Track severity, acknowledgment and ownership.

03 /

CI association

Connect signals to known configuration items.

04 /

Incident linkage

Move investigations into the technical recovery workflow.

05 /

Suppression controls

Distinguish suppressed from active alerts.

06 /

Operational evidence

Review recorded signal and response history.

Actual product view

Inside Event Management.

See the running demo environment. Features and records are subject to your role, configuration and integrations.

QINTORAVA / Event operationsDEMO ENVIRONMENT

Connected by design

Context travels
with the work.

Service records, configuration items, people, locations and evidence share the same operational foundation. Move from investigation to the related asset, service or customer workflow with clear ownership.

Explore the platform architecture

Implementation context

Views and actions follow configured roles, permissions, enabled modules and connected source data. Screens show a demonstration environment.

Who this is for

Monitoring operators, NOC analysts, incident responders and infrastructure service owners

A busy event stream does not become actionable until severity, ownership and the affected configuration item are clear. Operators also need to distinguish active alerts from suppressed ones and connect investigation to a technical recovery record.

Illustrative walkthrough

Move an alert from triage to accountable recovery

A fictional NOC receives alerts associated with a service dependency. The analyst reviews severity and acknowledgment, checks whether related signals are suppressed and links the investigation to the appropriate incident owner. This is an illustrative evaluation scenario, not a claim about a customer deployment.

01

Triage the recorded signal

Review event and alert state, severity and acknowledgment, then identify the operator or team accountable for the next investigation step. Review operational events in a focused surface.

02

Inspect CI context and suppression

Confirm the affected configuration item and review suppressed versus active alerts before deciding which observations should influence the current operational response. Connect signals to known configuration items.

03

Link the recovery record

Associate the investigation with its technical incident and preserve the signal and response history needed by the recovery team and later reviewers. Distinguish suppressed from active alerts.

Show an active and a suppressed alert, their affected CI context and the linked technical incident so the evaluator can follow why a particular signal received operational attention. Use demonstration records and preserve the applicable reporting scope.

Explore the platform

See Qintorava in action.

Open a workspace for a closer look.

QINTORAVA / Event operationsDEMO CAPTURE
QINTORAVA / CMDB dependenciesDEMO CAPTURE

Prepare the evaluation

Bring the right inputs.

What to prepare

  • Recorded event and alert details
  • Affected configuration item
  • Acknowledgment and incident ownership

Candidate measures to agree

  • Alerts with accountable ownership
  • Time from acknowledgment to linked investigation
  • Recovery records with associated signal evidence

These are evaluation criteria, not promised outcomes. Agree the baseline, scope, source coverage and acceptance method with the responsible owners before drawing conclusions.

Qintorava clear-acrylic concept artwork for Event Management.

Questions for this topic

Get the details.

Does suppression mean an issue is resolved?

No. Suppression is an alert control state and should remain distinguishable from technical recovery or resolution of an incident linked to that signal.

Does event management prove automatic correlation?

The verified scope covers recorded events, alert triage, CI associations, suppression and incident links; any additional correlation behavior should be demonstrated and qualified for the proposed integration.

How does a responder see the investigation history?

The workspace exposes recorded signal and response history, allowing a reviewer to inspect the operational evidence associated with the alert and linked recovery work.

Your next operating chapter

See what connects
when everything connects.

Bring one workflow, one service challenge or one part of your estate. We’ll show you where Qintorava fits.